How to Buy

We upload our new toys Friday's at 7pm. Please follow our social media to see what toys we are currently working on. 

You can read our Covid-19 Policy here.

Shipping 

Please note; Due to the governments advice for us all to limit our time in public spaces we will only be posting out once a week, each Friday. Apologies for any inconvenience this may cause. 

Domestic Delivery

At this stage we will no longer be offering free pick up from our workshop.

All orders will be sent via standard Australia Post. 

Please note we don't send items within Australia express post, due to our remote location we cannot guarantee delivery under 2 to 3 working days.

International Postage

We do send internationally with Australia Post, we provide economy air and express. Please use the express international option if you would like tracking on your package. 

We package our toys securely. However once we have posted our toys we are not responsible for loss or damage of the box and its contents. 
Miss Molly's is not responsible for custom fees and charges that you may incur. 
 

Refunds

Exchanges

Please choose carefully as we can't off exchanges once your order has been processed.

Order Cancellation 

We are happy to cancel your order at anytime up until the time of dispatch.

Refunds 

Any cancelled orders will be refunded. We don't however offer refunds on items that have been processed. If there seems to be a problem with your toy see below. 

Warranty & Replacements 

If you lose any part of a toy we gladly replace it. We charge a nominal amount for parts to be posted out and invoice you directly either via Square or PayPal. 

If however their seems to be a problem with your toy breaking because of an issue beyond normal wear and tear, please message us directly and we will see try our best to help you. We have a lifetime structural warranty on our toys under normal play conditions and will replace a part or the entire toy depending on the issue. Any repairs will need to be posted to us directly so we can fix them in our workshop. Please note we do not replace parts that require handcrafting to attach. 

Custom Orders

Unfortunately we aren't doing bespoke or custom toys at this time. 

Afterpay & Layby

For your convenience we do offer Afterpay.